Policy


Store Policies & Terms

Terms & Conditions

Governing all purchases, consignments & layaway agreements with Faust Gallery.

By purchasing, consigning, or entering a layaway agreement with Faust Gallery—whether in-gallery, online, or by phone—you agree to the Store Policies and Terms & Conditions below. Tap any section to read the full terms. Any prior agreement signed by both parties remains in effect and is not superseded by later amendments unless a new agreement is signed.

1 · Acceptance of Terms

By purchasing items, consigning works, or entering into layaway or payment agreements with Faust Gallery—whether in-gallery, online, or by phone—you agree to be bound by these Store Policies and Terms & Conditions. These policies govern all transactions unless otherwise agreed in a separate written and signed agreement.

Faust Gallery reserves the right to amend these policies at any time. Amendments take effect immediately upon being posted through official channels, including www.faustgallery.com. Any prior written agreement signed by both parties remains in effect and will not be superseded by amended policies unless a new written agreement is signed.

2 · Ordering & Payment

All items purchased through Faust Gallery (online or in-store) are sold on approval, contingent upon valid credit card authorization or confirmed payment at checkout. Accepted payment methods:

  • MasterCard
  • Visa
  • American Express
  • PayPal

To pay by check, please contact Faust Gallery directly for the appropriate shipping address and payment instructions. Orders are processed only once payment is received and cleared.

3 · ShippingShipped FedEx Insured; shipping paid by buyer.

Shipping Methods

All purchases are shipped via FedEx Insured, unless the item is oversized or requires special handling, in which case a qualified third-party shipping service will be used.

Shipping Costs

All shipping costs are the responsibility of the buyer, unless otherwise agreed in writing prior to shipment.

Special Handling

For inquiries regarding shipping, including expedited delivery or special handling, please contact Faust Gallery directly before finalizing your purchase.

4 · Returns & Refunds7-day approval period for a full refund.

7-Day Approval Period

All items, online or in-gallery, are subject to a 7-day approval period, beginning on the date of delivery (online sales) or the date of purchase (in-gallery sales).

Return Process

To initiate a return within this period, notify Faust Gallery in writing (email or mail) or by phone. Upon approval, a return shipping label will be provided. All returned items must be in the same condition as originally sold, with no signs of damage or alteration.

Refunds & Restocking Fee

  • Returns within the 7-day approval period are eligible for a full refund, unless otherwise specified in a separate agreement.
  • Returns requested after the 7-day period may be subject to a 25% restocking fee, or may be eligible for store credit at Faust Gallery’s discretion.
  • No returns will be accepted beyond 30 days from the original purchase date unless otherwise agreed in writing.

Refund Processing

Refunds are issued within 14 business days of receiving and approving the returned item.

5 · Consignment

Faust Gallery accepts consignments for sale at our Santa Fe, NM and Scottsdale, AZ locations, as well as online at www.faustgallery.com.

Written Agreement Required

All consignment arrangements—including terms of sale, duration, and commission rates—must be documented in a written consignment agreement signed by both Faust Gallery and the consignor prior to acceptance.

Out-of-State Consignors

If you are located outside Arizona or New Mexico, Faust Gallery may arrange to review your collection remotely, and shipping instructions will be provided. Consignors are responsible for shipping costs unless otherwise agreed in writing.

6 · Layaway / Payment Plan20% down, balance over 3 months, no interest.

Faust Gallery offers a layaway payment plan for all items purchased in-gallery or online. Unless otherwise agreed in writing:

  • A minimum down payment of 20% of the total purchase price is required to initiate the plan.
  • The remaining balance is billed in equal installments over three (3) months from the date of the initial payment.
  • No interest is charged on layaway payments.

Default & Cancellation

If the buyer fails to complete the plan within the agreed period, Faust Gallery reserves the right to cancel the agreement, retain the 20% deposit as a non-refundable fee, and return the item to inventory for sale.

To establish a layaway plan, please contact Faust Gallery directly to set up formal terms in writing.

7 · Prior Written Agreements

Any prior written agreement signed by both Faust Gallery and the customer or consignor will take precedence over these Store Policies. Amendments to store policies will not affect existing signed agreements unless a new written agreement is mutually executed.

8 · Governing Law & Disputes

These Store Policies and Terms & Conditions, and any transaction, communication, consignment, or business relationship with Faust Gallery—whether in person, online, by phone, or by mail—are governed exclusively by the laws of the State of Arizona, without regard to conflict-of-laws principles.

Any dispute, claim, or cause of action arising out of or relating to these policies shall be brought solely and exclusively in the state or federal courts located in Maricopa County, Arizona. By engaging in business with Faust Gallery, you:

  • Irrevocably submit to the exclusive jurisdiction and venue of the courts located in Maricopa County, Arizona;
  • Waive any objection to venue or jurisdiction, including claims of forum non conveniens;
  • Agree not to file suit, initiate mediation, or pursue arbitration in any jurisdiction other than the State of Arizona;
  • Agree that Arizona law shall apply, even if you reside or transact outside Arizona.
9 · Contact Information

For all inquiries—including orders, returns, consignments, and layaway plans—please contact:

Faust Gallery
Email: bill@faustgallery.com
Phone: 480-200-4290
Website: www.faustgallery.com

10 · Privacy Policy

Personal Data Collection

When visitors interact with www.faustgallery.com, we may collect data such as name, email address, IP address, and browser user agent to enhance your experience and for spam detection.

Cookies

Our website uses cookies to remember login and user preferences. You may opt out by adjusting your browser settings.

Embedded Content

Our site may include embedded content (e.g., videos, articles), which behaves as if you visited the originating site and may collect data per their privacy policies.

Data Retention

Customer data, including comments and transaction records, may be retained indefinitely for legal, administrative, and security purposes.

Your Rights

You may request a copy of your personal data, or request deletion of your data unless it is required for legal obligations.

Third-Party Data Sharing

We do not sell or share your data with third parties, except as required to complete transactions (e.g., payment processors) or to comply with law.

11 · Security & Data Protection

Faust Gallery implements appropriate technical and organizational measures to protect your data. If you have concerns about a data breach or security, please contact us immediately.

12 · Copyright Notice

All content, images, and media on faustgallery.com—including photographs, artwork, artist biographies, written descriptions, graphics, logos, and design elements—are the exclusive property of Faust Gallery and are protected by U.S. and international copyright laws. This protection also applies to all Faust Gallery social media accounts, including Instagram, Facebook, Pinterest, and any other affiliated channels.

No part of this website or any associated social media content may be copied, reproduced, distributed, published, transmitted, modified, displayed, or otherwise used in any form—online or in print—without the express written permission of Faust Gallery.

13 · Website & Social Media Disclaimer

Informational Use Only

All content published by Faust Gallery—including artist biographies, artwork descriptions, jewelry listings, historical narratives, and educational commentary—is for general informational and cultural-appreciation purposes. While we strive for accuracy, information may reflect evolving interpretations and is not guaranteed to be factually complete. Nothing on our platforms constitutes legal, financial, tax, investment, or appraisal advice.

No Warranties or Guarantees

All materials, images, and information are provided “as-is” without warranty of any kind, express or implied. Faust Gallery makes no representation that content is free from error or timely. All items are subject to prior sale. Availability and pricing may change without notice.

Intellectual Property & Copyright

All photographs, images, written content, branding, and digital materials on www.faustgallery.com and Faust Gallery’s social media channels are the exclusive property of Faust Gallery or its represented artists. Unauthorized use, reproduction, modification, or distribution—digital or printed—is strictly prohibited without prior written consent. Legal action may be taken for unauthorized use.

External Content & Third Parties

Any links to third-party websites or mentions of external sources are provided solely for convenience. Faust Gallery is not responsible for the accuracy, reliability, or content of third-party platforms.

Community Standards & User Conduct

Comments, messages, or user-generated content that is defamatory, offensive, promotional, or unlawful will be moderated or removed at Faust Gallery’s sole discretion. Repeat violations may result in user blocking or reporting.

Jurisdiction & Venue

Use of Faust Gallery’s website and social media is governed by the laws of the State of Arizona. Any legal disputes must be resolved exclusively in the state or federal courts located in Maricopa County, Arizona. You waive the right to bring suit or claims in any other jurisdiction.

Limitation of Liability

Faust Gallery is not liable for any loss, injury, or damages—direct or indirect—arising from the use or reliance on content, including errors in artist attribution, provenance, value, or transaction disputes.

Subject to Change

This disclaimer may be updated at any time without notice. Continued use of Faust Gallery’s digital content constitutes acceptance of the most current version. To request permission to use content or for licensing inquiries, contact michaelfaust16@icloud.com.

14 · Force Majeure

Faust Gallery shall not be held liable for any delay or failure to perform any obligation under these Terms & Conditions due to events beyond its reasonable control, including natural disasters, fires, floods, pandemics, public health emergencies, wars, labor disputes, government orders, supply-chain disruptions, power outages, transportation delays, or any other unforeseen circumstance beyond Faust Gallery’s control. In such cases, obligations may be suspended or modified without liability until performance is reasonably possible.

15 · Artist Attribution Disclaimer

Unless explicitly stated in writing, Faust Gallery makes no guarantees, warranties, or certifications of authorship, authenticity, or origin of any artwork or jewelry. Artist attributions are based on the gallery’s professional opinion, provenance, stylistic analysis, and third-party information, but may not constitute definitive proof. Buyers assume all risk when purchasing unsigned or attributed works unless formal authentication is provided as part of the sale documentation.

16 · International Shipping & Sales Tax

International Buyers

Buyers located outside the United States are responsible for all customs duties, VAT, import taxes, brokerage fees, and international shipping regulations applicable in their jurisdiction. Faust Gallery does not assume liability for any international restrictions or customs delays.

Sales Tax Compliance

Faust Gallery collects and remits sales tax only as required under applicable laws of the State of Arizona. Buyers in other jurisdictions are solely responsible for reporting and paying any additional taxes due under their local regulations.

17 · Abandoned Property

Any artwork, jewelry, or consigned item left with Faust Gallery for more than ninety (90) days without a signed consignment agreement, payment, or formal written communication may be deemed abandoned. Faust Gallery reserves the right to retain, dispose of, or resell such property at its sole discretion, without further notice or obligation to the original owner or potential buyer.

18 · Limitation of Liability

To the fullest extent permitted by law, Faust Gallery’s total liability to any customer, consignor, or third party for any claim—whether in contract, tort, or otherwise—shall not exceed the wholesale amount for the item or service in question. Under no circumstances shall Faust Gallery be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits or goodwill.

By engaging in any transaction or consignment with Faust Gallery, you acknowledge and agree to these Store Policies and Terms & Conditions.